Returns & Refunds
World Landscape Architecture (World CG Pty Ltd) accepts returns within 7 days of purchase. To be eligible for a return, the items must be unused and meet the below terms (change of mind, non-delivery, download issues). A 10% administration fee will be deducted from the refund amount. Proof of purchase is required. Subscriptions are non-refundable either in full or pro-rata.
For return requests, please contact us at submit@worldlandscapearchitect.com
Change of mind or time issues
Refunds will not be provided for:
- change of mind
- non-submission or incomplete submission by the published deadline.
- not allowing 24 hours for delivery of the product including additional entry numbers or similar.
Non-delivery of the product
If you have not received the notification email for the product then please contact submit@worldlandscapearchitect.com
Before a refund is issued, we will do our best to rectify the problem and deliver the product or service to you via another email or a different method.
Download Issues
If you are experiencing issues with download of files please contact submit@worldlandscapearchitect.com and we will best assist with providing access to the files.
Before a refund is issued, we will do our best to rectify the problem and deliver the product or service to you via another email or a different method.
Complaints and Enquiries
If you have compliants or enquires please contact submit@worldlandscapearchitect.com